Privacy Policy

Last Updated: September 28, 2026

At From Farm, your privacy is important to us. This Privacy Policy explains what information we may collect, how we use it, and the circumstances in which it may be shared when you use our website or purchase our products.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Name, Phone number, Email address, Delivery and billing address, Order details and purchase history, Payment-related information required to process your order, Information you provide when contacting our customer support

Payment information may be processed securely through third-party payment gateways. We may not directly store sensitive payment information such as complete card details.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders, Arrange delivery of your purchases, Process payments and refunds, Provide customer support, Communicate order confirmations, shipping updates, and other service-related information, Improve our products, website, and services, Send promotional offers and updates where applicable

3. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

Delivery and logistics partners for order delivery

Payment gateways and payment service providers for processing payments

Technology and service providers that help us operate our website and services

Other parties where required by law or to protect our legal rights

We only aim to share information that is reasonably necessary for the relevant service or purpose.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Improve website functionality, Remember user preferences, Understand how visitors use our website, Improve the browsing and shopping experience

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Marketing Communications

Where applicable, we may use your contact information to send information about products, offers, promotions, or updates.

You may request to stop receiving promotional communications by contacting us or using the unsubscribe option provided in promotional messages, where available.

7. Third-Party Services

Our website may use third-party services such as payment gateways, delivery services, analytics tools, or other service providers.

These third parties may have their own privacy policies and terms. We recommend reviewing their respective policies where applicable.

8. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, and regulatory requirements.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable laws and requirements, you may request:

Access to your personal information, Correction of inaccurate or incomplete information, Deletion of your personal information where applicable, Withdrawal of consent for certain uses of your information

To make a request, please contact us using the details provided below.

10. Children's Privacy

Our website is intended for general use and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

From Farm may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements.

Any changes will be posted on this page with an updated Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: fromfarmcare@gmail.com
Phone: +91 94252 30063

By using the From Farm website, you acknowledge that you have read and understood this Privacy Policy.